Data Deletion Request
Fabrifresh only collects the information you give us when you request a quote or book a cleaning. We don't sell it, and we don't share it with anyone outside of running your job. If you ever want it gone, you can ask us to delete it and we will. For the full picture of what we collect and why, see our Privacy Policy.
How to request deletion
Email support@fabrifresh.ca with the subject line "Data Deletion Request". Include the name, phone number, or email address you used when you contacted us so we can find your records. That's the whole process — there's no form to fill out and no account to log into.
We'll delete all of your records from our systems within 30 days and email you to confirm once it's done.
What we delete
- Your name, phone number, and email address
- Your service address and any access notes
- Quote requests and estimates you submitted
- Past booking and cleaning history
- Messages and call notes tied to your account
We may need to keep invoices and payment records where Canadian tax law requires it. Those are kept only for that purpose and are never used to contact you or for marketing.
Facebook and Instagram
We do not store personal data from Facebook or Instagram on our servers. If you've connected with Fabrifresh through Facebook and want to remove that connection, you can do it yourself:
- Go to your Facebook account's "Settings & Privacy" and click "Settings".
- Scroll down and click on "Apps and Websites".
- Find and click on "Fabrifresh" in the list.
- Click the "Remove" button.
Once removed, Fabrifresh will no longer have access to your Facebook data and your historical app activity will be cleared from your profile. If you'd also like the records we hold deleted, email us at support@fabrifresh.ca.